Taylored Touch Therapy Policies

SCHEDULING

  • Appointment Requests May Be submitted online. You will receive an email/text confirmation with the details of your appointment.
  • Please try to schedule your appointment 24 Hours in advance, or more. Same day appointments are accepted, but that availability will not be reflected in the online appointment system. Please text 215-601-1677 if you hope to book a Same-Day Appointment.
  • A $20 Convenience Fee will be added to appointments booked with less than 24 hours notice.

TIMING

  • Please arrive no more than 5-10  minutes before your scheduled appointment time. A 30 minute window is placed between sessions to allow for a relaxed experience.
  • Late Arrivals will happen. Please text (215-601-1677) if you know you will be late. To be fair to other clients, sessions cannot be extended beyond their scheduled time.
  • I will do all I can to accommodate scheduling requests, and to return all voice mail messages, Please understand that there are days when I am unable to reply. Do not hesitate to reach out again!

DRAPING

All clients will be draped using a massage sheet and/or light blanket. My massage table can be heated to the ideal temperature for each client. Your modesty & comfort are of the utmost importance.

CANCELLATIONS

Please provide as much notice as is possible when rescheduling / cancelling a session. I will always try my best to work with shifting schedules. You will be asked to pay for a no-show session, as well as appointment cancellations / adjustments occurring less than 24 hours ahead of time.

USING GIFT CARDS

To redeem a Gift Card, eGift Card, or any type of Promotional session, you must schedule at least 24 hours ahead of time. No exceptions can be made.